CH-1, Element Critical’s Chicago facility, the site of Salute’s new Global Command Center for its military veterans turned data center technicians.
Salute Mission Critical, a global data center services company, employs military veterans to deploy, manage and decommission data center sites in the US and internationally with consistent, high-quality results. They work to support veterans as they transition from military service to dynamic careers in the data center sector.
On February 19, Salute announced the launch of their Global Command Center. They purchased office and mission critical space in Element Critical’s CH-1 Chicago Campus. The Global Command Center allows Salute to coordinate data center management services and projects for its client-owned facilities, which range from remote edge sites to massive hyper-scale data centers. This increased capability will enhance the organization’s scalability and reach so that it can continue to grow without compromising quality. Element Critical is pleased to offer Salute a hybrid infrastructure with flexible and affordable solutions.
Remote Hands Management Increases Capability
With Salute Mission Critical’s Global Command Center, its team members can remotely monitor and dispatch techs to client-owned facilities as needed. The proliferation of remote unstaffed edge sites is driving demand for an approach that allows for data center technicians to manage the facility from afar. Nonetheless, the mission-critical environment always requires data center technicians to be available. Whether there is an outage, interference or any other issue, technicians now have the capability to be on standby from a remote environment to ensure that standards and processes are met.
Chairman & Co-founder Lee Kirby states, “As the business grew and the industry evolved, we saw a need in the market for a disciplined approach to remote services and our roots of command and control had established the processes and systems required to deliver cost-effective services to the market.”
Salute’s core mission is to assist military veterans with transitioning into working in the data center industry. In Kirby’s perspective, “The military ingrains in our teams the best practices of command, control and communications, so it is a natural transition into a framework based on the same doctrine.”