Cloud Support Technician – Tier I

Salute Mission Critical

The Cloud Support Technician’s role is to install, cable, configure, maintain, tune, and optimize Linux / Windows systems servers and other infrastructure components to achieve high availability and performance of the Oracle Cloud environments.

Key Responsibilities

  • Creation, analysis, and review of assigned cloud and infrastructure architectures
  • Assists other architects to ensure the efficacy, integrity, and security of assigned cloud and infrastructure architectures
  • Helps in multiple complex or large-scale projects as assigned


  • Minimum of 1 to 3 years of related cloud and infrastructure architecture experience
  • Bachelor’s degree in Computer Science or engineering discipline
  • Experience with SQL databases such as PostgreSQL, MySQL, Oracle, and SQL Server
  • Experience with Configuration Management tools (Salt/Puppet/Chef)
  • Experience with Apache, Tomcat, JBoss, Jenkins
  • Experience working in a matrixed team
  • Demonstrated interpersonal and consultative proficiency
  • Demonstrated oral and written communication proficiency
  • Proficient at working independently with minimal supervision while consistently meeting expectations


Military Service
Excellent communication and interpersonal skills
Strong attention to detail
Self-motivated, proactive, energetic and tenacious
Excellent analytical, problem-solving and resolution skills
Strong sense of ownership and responsibility
An interest in continuous improvement, innovation, and simplification
The ability to translate business problems into practical, scalable technical solutions
Humility, integrity and the ability to be self-critical

The role is a full-time position and your salary will be commensurate with experience but is expected to be highly competitive. The opportunity is located in Milwaukee, WI and will include business travel as needed to meet business demands. If your professional growth and compensation trajectory are restricted in any way, consider –

  • Stepping into a role with an internationally recognized leader in the Mission Critical market
  • Working with an employer who maintains a corporate philosophy to hire only the best
  • Who invests in and are unilaterally committed to continuing the enrichment of their employees

If you have what it takes to work in a dynamic, fast-paced environment I welcome the opportunity to provide more detail and explore your current situation and interests.

Job Type: Full-time

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