Manager – Data Center Services

Salute Mission Critical

The Manager – Data Center Services, will give you the opportunity to expand your skills and experience working on mission-critical infrastructure service delivery for diverse wholesale and colocation data center clients. This role coordinates and manages the technical, telecom, security, mechanical, HVAC, electrical, and plumbing (MEP) systems and operations for Salute’s diverse portfolio.

The Requirements

A bachelor’s degree (or equivalent) and a minimum of 5 years of related experience, or 8 years of data center related experience in lieu of a bachelor’s degree
Expertise in the operations of critical MEP infrastructure, including UPS Systems, emergency generators, various critical cooling systems, computer room air handlers, and air conditioners, and electrical distribution
Excellent understanding of various infrastructure redundancy configurations, and the related limitations of each
A comprehensive understanding of critical environment management and the challenges of multi-tenant data center occupancy

The ability to:

Manage multiple complex projects simultaneously
Estimate cost of client installations
Analyze and interpret complex project documents such as AutoCAD and Visio
Analyze and propose solutions with limited information
Interpret instructions furnished in written, oral, diagram or schedule form
Advanced analytical and quantitative skills
Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
The ability to create effective presentations and communicate with both internal and external customers
A demonstrated commitment to customer service for both coworkers and customers
Experience developing operating and maintenance standards and project tracking/management documents
Knowledge of applicable laws and ordinances in performing data, communications and MEP projects
The skill to provide oversight to team members for guidance and coaching
Experience working well under pressure with a proactive approach
Excellent attention to detail, strong organizational skills and a willingness to accept new ideas and procedures
Experience using Microsoft office tools like Excel, PowerPoint, and Word to create presentations and reports

The Role

Direct operations and engineering personnel to ensure established processes and procedures are followed
Perform periodic audits of maintenance MOPs and equipment SOPs to ensure quality and accuracy, and conformance with company standards
Perform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentation
Collect and report operating metrics for sites to track and monitor site performance and efficiency
Coordinate major activities among sites and track major outstanding issues to resolution
Provide input for the development of client improvement solutions to include accurate descriptions, savings potential, and cost estimates
Develop operating standards, processes, and procedures, rules and regulations
Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics
Manage relationships with customer, property management and internal teams

Keys to Success

To excel in this role you will need experience in data center facilities operations and understanding of HVAC, electrical, large chillers, diesel generators, cooling towers, UPS systems, large batteries, and more. You may be in front of customers, so you’ll also need to be able to present yourself well and have great communication skills. You’ll take full ownership of the site/team operations for which you’re responsible. It will be important to take a customer-centric approach, building a sense of collaborative partnership, and offering guidance and coaching to your team.

The role is a full-time position and your salary will be commensurate with experience but is expected to be highly competitive. The opportunity will service regional clients and will include business travel as needed to meet business demands.

If your professional growth and compensation trajectory is restricted in any way, consider:

  • Stepping into a role with a nationally recognized leader in the Mission Critical market
  • Working with an employer who maintains a corporate philosophy to hire only our nation’s best
  • Working with an employer who invests in and are unilaterally committed to continuing the enrichment of their employees

If you have what it takes to work in a dynamic, fast-paced environment I welcome the opportunity to provide more detail and explore your current situation and interests.

PREFERRED: Military experience

Job Type: Full-time

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