Data Center Technician

Across the data center industry – from deployment, through operations and maintenance, to decommissioning – Salute Mission Critical is the industry leader of delivering global data center services executed with military precision.

At Salute, we don’t have employees. We have team members. It’s our culture, and it’s a significant driver of the success we’re able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety and responsibility.

Data Center Technician

Job Title: IDC Technical Specialist

Responsibilities

• Handle all customer and internal shipping logs and maintaining facility cleanliness. Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times • Provide smart-hands assistance for multiple customers within specified SLA response times.

• Moves/Adds/Changes hardware installing including labeling, power connectivity, and network cable connectivity.

• Update appropriate databases when adding and removing equipment or cross connects

• Participate in ongoing maintenance of process improvements, ticket reconciliation, team training and education.

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents and requests.

Skills

• Must be highly proactive, self-motivated as needed

• Experience with LAN and wireless network troubleshooting and support.

• Installs cables, connections and cross-connects to data center and customer equipment

• Installs, tests, maintains and labels fiber, cat6 and coax cabling per EIA/TIA standards

• Rack and Stack customer equipment including routers and switches, and manage cabling for these devices

• Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.

Other Requirements

• Lift over 50lbs

• Color perception is necessary to perform certain critical aspects of the job

• May be required to work day, evening or night shifts, weekends and holidays

If your professional growth and compensation trajectory are restricted in any way, consider –

  • Stepping into a role with a nationally recognized leader in the Mission Critical market
  • Working with an employer who maintains a corporate philosophy to hire only our nation’s best
  • Who invests in and are unilaterally committed to continuing the enrichment of their employees

If you have what it takes to work in a dynamic, fast-paced environment we welcome the opportunity to provide more detail and explore your current situation and interests.

Military experience is preferred

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